Privacy Policy

Resonate ("we", "our", or "us") is committed to protecting the privacy of its users ("Users" or "You"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the resonatehq.com website and our apps: 0CodeTools, AI Studio for HubSpot, and B2B Data Enrichment (collectively referred to as the "Service").


1. Google API Services and Limited Use

Resonate's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This means that:

  • We only use the Google user data to provide or improve user-facing features that are prominent in the requesting application's user interface.
  • We don't sell Google user data.
  • We don't use or transfer the data for serving advertisements.
  • We don't allow humans to read the data unless we have your affirmative agreement, it's necessary for security purposes, or to comply with applicable law.
  • We maintain the confidentiality of the data using reasonable safeguards.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Register for an account
  • Log in to the Service
  • Submit support requests
  • Request access to beta features
  • Use our apps (0CodeTools, AI Studio for HubSpot, B2B Data Enrichment)

This information may include:

  • Name
  • Email address
  • Company information
  • Payment information
  • Content you generate or provide through the Service

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Log data (IP address, browser type, pages visited, etc.)
  • Device information
  • Usage data
  • Location information

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your use of our Service. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our website (resonatehq.com) and apps (0CodeTools, AI Studio for HubSpot, B2B Data Enrichment)
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Service

4. How We Share Your Information

We may share your information as follows:

  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Resonate or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. Data Processing and Storage

5.1 HubSpot Integration

If you use our Service through HubSpot, your data may be processed in accordance with HubSpot's privacy policy.

5.2 Other Data Processors

We use various data processors to deliver our Service, including Google Cloud, AWS, Bubble.IO, OpenAI, and DeepL. Your data is processed in accordance with their respective privacy policies and our data processing agreements with them.

6. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Request a copy of your data in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us at support@resonatehq.com.

8. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. AI Data Processing and Third-Party Tools

11.1 Data Sharing with AI Models and Third-Party Tools

In order to provide our AI-powered services, particularly through AI Studio for HubSpot, we may share certain data with third-party AI models and tools. This may include:

  • User-provided content for generation or analysis
  • User preferences and settings related to content generation
  • Usage patterns and feedback to improve AI outputs

11.2 Explicit Consent for AI Processing

Before processing your data using AI models or third-party tools, we will obtain your explicit consent. This consent is separate from the Google OAuth consent and any other general service agreements. You will be presented with a clear option to:

  • Agree to have your data processed by AI models and third-party tools
  • Decline AI processing, in which case certain AI-powered features may be limited or unavailable

You can withdraw this consent at any time through your account settings or by contacting our support team.

11.3 AI Data Protection Measures

We take additional measures to protect your data when using AI models and third-party tools:

  • Data minimization: We only share the minimum amount of data necessary for the AI processing task
  • Anonymization: Where possible, we anonymize data before sharing it with AI models
  • Secure transmission: All data shared with AI models is transmitted using industry-standard encryption
  • Regular audits: We regularly review and audit our AI data processing practices to ensure compliance with this policy and relevant regulations

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: